Tribeca Film Festival Explore

Explore, connect, and give back to the locals who shape the Tribeca community.

An addition to the existing Tribeca Film Festival (TFF) application that extends the screening experience beyond the venue to explore the diverse urban establishments of Manhattan.

Client

Senior user experience design course

Duration

4 weeks (Fall 2017)

My Roles

User Experience, User Research, Prototyping, Interface Design, User Interaction



Client + Project Context

Tribeca Film Festival is a 12-day festival founded in 2002 by Robert De Niro, Jane Rosenthal, and Craig Hatkoff, in response to the 9/11 tragedy. Since its establishment, Tribeca Film Festival has evolved beyond just storytelling through film, into a multi-platform cultural event that includes immersive VR and games.





Business Problem

From its conception, Tribeca Film Festival was only intended as a one-time event to heal the loss of vitality in the Tribeca Neighbourhood by bringing people together. However, it gained popularity but resulted in a lack of long-term vision and consistent identity that would differentiate them from other film festivals.

“After more than 15 years, Tribeca still seeks a consistent identity within the larger film festival ecosystem. <...> Tribeca’s timing between Sundance and Cannes limits its ability to land high-quality world premieres.” – Indiewire, 2017

Opportunities + Insights

  • There is a disconnect between the screening and the actual festival in the sense that it feels like you’re just attending a regular movie. You line up to get in, watch the film, then move on.

    “I’ve attended a few VIFF screenings, but my experiences were just as if you were going to the movies.” – Vancouver Film Festival attendee

  • Tribeca Film Festival has formed a deep connection with the Tribeca neighbourhood, through its original mission to revitalize the Lower Manhattan community by exposing and supporting many local businesses and artists.
  • The penetration of affluent businesses into the Manhattan neighbourhood has inflated its value and gave bigger companies the competitive advantage to sustain their businesses. While smaller local establishments are forced to move to less-expensive areas.


Target Audience

From our research, we were able to identify that film festival goers who are not cinephils would want to explore the area the festival is set in. However, there is currently no support that provides them with local information during the festival. We saw an opportunity in building a stronger relationship between Tribeca Film Festival and the local businesses by targeting casual film goers during the pre-event stage.

Wireframes

After finalizing the layout on paper, we developed our first low fidelity prototype for user testing.

User Testing

Upon further user testing with film festival goers, one of my teammates and I discovered that simply by searching around a venue is not enough. Especially for first time film goers who are not familiar with the area and don’t know which venue they are near.

So for our final iteration, we thought of ways to decrease overhead by giving them the option to search around them, as well as near a venue.

Final

Once we decided on the flow of the interactions, I was tasked with creating the digital wireframes and microinteractions using Sketch and Principle.

Access

Tribeca Explore can be accessed through the EXPLORE tab on the main page, via a triangle (tribeca shaped) inside a pin point icon.

Film goers can explore around their current location, or around a specific venue.

Familiar Filtering

We wanted to seamlessly bridge film goers from TFF's existing website to our mobile EXPLORE feature by using some of their icon filters and terminology in conjuction with our own, since they would already be familiar with them while browsing through films on their website.

Sharing

Film goers can browse through the rich history of each business within the Tribeca community. They can easily share the location with other film goers via the share button.

Perceived Values

  • Gain differentiation through leveraging TFF's value of belonging to the community
  • Decrease overhead for the overwhelmed attendees
  • Provide exposure to the local businesses that have been shaping the Tribeca community, bringing character back to the neighbourhood


Reflection

This being my first UX/UI project, I learned the importance of incorporating insights to inform our final solution. I experienced the constraints of working within a brand's guidelines and values. I also developed an interest in designing interfaces and their microinteractions.

If I were to take this further, I would be interested to improve on the UI and interactions between pages to further reflect who Tribeca Film Festival is and what they have to offer.